A NEW ERA OF PUBLIC SERVICE IS COMING.

When a Missed Message Becomes a Crisis.

ServeChats is the invisible engine that unifies government communication, turning public frustration into trust and chaos into clarity.

Governing Blind in a Connected World

Unanswered messages, fragmented departments, and a lack of real-time intelligence create dangerous blind spots. When citizens feel ignored, the consequences are severe.

Overwhelmed office worker amidst paperwork

Executive ignoring a ringing phone or message notification

The Population is Speaking. We Let You Listen, Understand, and Act.

Unified Inbox

Bring every channel from WhatsApp, SMS, email, and social media into one central platform. End the chaos of disconnected inboxes.

The Digital Switchboard

Our AI acts as your intelligent switchboard, instantly analyzing every message and routing it to the correct department without manual work.

Proactive Outreach

Move from reactive to proactive. Send targeted alerts, manage public participation, and close the loop on every issue.

Built for Africa, by People Who Understand the Context.

Global platforms fail because they lack local understanding. ServeChats is different.

From Sheng to Buganda, we Understand it all.

Our AI is trained on the nuanced dialects and slang that your citizens actually use, providing an accuracy that generic tools can't match.

Data Sovereignty, Guaranteed.

We are built to comply with local data protection laws like Kenya's DPA, with options for in-country data storage to meet strict security requirements.

On-the-Ground Support.

We are not just a software provider; we are your strategic partner, offering local support and expertise to ensure your success.

From Chaos to Clarity, Seamlessly.

The power of ServeChats is its invisibility to the public. Citizens use the apps they already know. Your teams get the powerful, unified system they need.

Key Features Designed for Impact

From Data to Decision, Instantly.

Our Unified Dashboard gives you a real-time pulse of your community. See what issues are trending, analyze public sentiment, and identify grievance hotspots on a map, allowing you to act on data, not guesses.

Connect Every Problem to the Right Person.

Our intelligent routing engine acts as the central nervous system for your institution. We ensure every single inquiry is delivered to the team best equipped to handle it, with a full audit trail for accountability.

"ServeChats transformed our public engagement. We went from being reactive and overwhelmed to proactive and in control. For the first time, we have a real-time pulse on our community's needs."

– County Governor, [Fictional County Name]

Be the First to Lead with Clarity.

ServeChats is currently in a private development phase. Sign up to be considered for our exclusive beta program and help shape the future of public service.

Request Beta Access